Privacy Policy

Last Updated: OCTOBER 10, 2023

1) About Us

1.2 In this Privacy Policy, references to "we" or "us" are to Urban Reach Adverts Limited, a limited liability company incorporated in Nigeria (registered number 1983798) whose registered address is at 12 Juloen Street, Ikotun, Lagos State, Nigeria.

2) What information we collect

2.2 Placing a service order

2.2.1 When you place a service order on https://www.changeofname.ng website, we and third parties will collect the following information:

2.2.1.1 Name, gender, phone number, email address, valid means of identification, and court affidavit or marriage certificate (required for advert publication);

2.2.1.2 Name, phone number, street address, city of residence, state of residence, local government of residence, and country of residence (required for shipping);

2.2.1.3 Credit/debit card information (required for payment processing).

2.3 Accessing the Website

2.3.1 When you access the Website we may use cookies to track, collect, and aggregate information about your use of the Website, including pages you have visited, the specific URLs that brought you to our Website, and links embedded on our Website that you have accessed.

3) How we use your information

3.2 In providing our online services to you, we and third parties we work with will collect, store, and use your personal information for the following purposes:

3.2.1 to provide technical support to you;

3.2.2 to meet contractual obligations as agreed between you and us;

3.2.3 to send you email notifications and updates at various stages of the transaction process;

3.2.4 to securely process your service payment;

3.2.5 for marketing and entertainment purposes, where you provide us with your consent to receive such communications, which may include email of general information, news, and teasers from latest blog articles;

3.2.6 to enforce our terms and conditions;

3.2.7 to comply with applicable law and legal process.

4) Disclosing information

4.2 We do not disclose any personal information obtained about you from this website to third parties. This excludes our publishing, payment processing, and courier partners.

5) Data Storage and Retention Period

5.2 All information is stored on our secure online servers.

5.3 We will retain your Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Policy.

6) Your Rights

6.2 You can exercise the following rights with respect to your Personal Data with us:

6.2.1 object to your personal data being used for marketing and entertainment purposes. You can exercise this right by contacting us through this link https://changeofname.ng/contact

6.2.2 request for deletion of your Personal Data.

6.3 You can complain to a data protection authority about our collection and use of your personal information.

7) Cookies

7.2 The Website uses cookies. Cookies are small files stored on your computer's hard drive which are used to collect your personal information. You may choose to refuse cookies by modifying your browser settings.

7.3 The cookies we set

7.3.1 Google Analytics

7.3.1.1 Google Analytics is one of the most widespread and trusted analytics solutions available. It enables us to understand both how visitors use the site, and also how we can improve their experience. Its cookies may track session duration, pages per session and the bounce rate of individuals using the site, along with the information on the source of the traffic.

7.3.1.2 Google Analytics provides us with anonymised data about our visitors, from which we draw inferences to better improve our services.

7.3.1.3 Please visit the official Google Analytics page for more information.

8) Contacting us

8.2 Please contact Us through this link https://changeofname.ng/contact

9) Updates to this Privacy Policy

9.2 We may periodically update this Privacy Policy.

9.3 Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on our Sites. Your use of the Sites following these changes means that you accept the revised Privacy Policy.